FAQs
Q: Are your foaming hand soap refills concentrated? How much water do I need to add?
A: Yes, our soaps are a concentrated formula, so you need to add water to your dispenser along with the soap. The ideal ratio is 1 part soap to 4 parts water, but it doesn't need to be exact.
Q: How do I care for my dispenser?
A: It is best to clean your dispenser with each soap change. Fill the dispenser with warm water and gently pump through until it comes through clear. If your dispenser is particular stiff or sticky, add a little bit of white vinegar (about 3-4 tbsp). Do not soak or submerge your foaming pump in water
Q: Can I use regular liquid soap in the dispensers?
A: Our dispensers are designed to be used with foaming hand soap only. Foaming hand soap is thinner than than regular soap, and the foaming soap dispenser injects air into the liquid soap, creating foam.
Q: Can I use Goodwash Soap in any soap dispenser?
A: Our soap refills can be used in any Foaming Hand Soap dispenser (just make sure it is a foaming soap pump, and not a regular pump). The ratio of soap to water should be 1 part soap to 4 parts water, regardless of the size of the dispenser.
Q: Are Goodwash Soap products tested on animals?
A: No, we are proudly vegan and cruelty free. All of our products and ingredients contain no animal products and are never tested on animals.
Q: Do you ship to the US?
A: We currently only ship within Canada
Q: Are your products septic safe?
A: Yes, all of our soap products are biodegradable and septic safe
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